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Topping Out is a newsletter designed for construction business owners and executives. Chad aims to provide practical, entertaining advice to drive profits while having fun running your construction business.
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Strategy Over Process
When the situation calls for it, deviations aren’t just acceptable, they are necessary and preferred. Deviations from your established processes have value. Whether you have strategic business reasons for a deviation, or you merely wish to experiment with another approach, there’s absolutely nothing wrong with…