The low bidder won’t always win the day, and if you’re only winning when you’re low, you are leaving a ton of business and profit on the table.

You know I love growth. I mean looooove it. But growth can be a blessing or a curse for your business.

You don’t have to do much as an employer, leader, or manager to create meaning for your workforce other than remind them how cool the work is and whose lives you are transforming with every project.

The human desire to gossip is natural, but that doesn’t mean you should give up on preventing it within your organization. 

The key to consistent hiring success is having a process—one you can trust and refine over time. 

For your people to be all-in on creating the amazing experience your customers deserve, they must be all-in on you (leadership), their team, and the company…

Great people managers are somewhat rare. I’ve had many discussions with people smarter than me about whether these folks are born or made. This is an important thing to consider as if they’re born…

“If everyone was the same price, who would you work with and why?” I’ve watched this question work wonders in helping buyers discover that they sincerely value a particular company…

Once a people manager becomes the master of their own emotions, they must learn to recognize the emotional state of others and be strategic about intentionally eliciting the ideal emotions...

Take ownership of failure in your own mind but fail to do so publicly. Bosses often get away with pretending a failure never happened and emitting nonverbal signals that a topic is off limits...

... many construction firm owners are reluctant to be fully trusting and transparent with their workforce—particularly when it comes to finances.

As small contractors grow into mid-sized ones, to me this is the most important time to create at least some dedicated estimating staff.... you must either have estimators who enjoy developing relationships...

The best thing to do when you get invited to bid a project by someone you don’t know is simple. Get to know them.

“You’re not low” is such an easy thing to say, and the rewards are tangible. Thousands, even millions of dollars of value in negotiations are secured by savvy construction buyers every day with this one tactic.

Companies prioritizing employee satisfaction see a ripple effect: happy workers lead to satisfied clients…

Getting help should not be an option. Great teams win together. We love our top performers, and there’s nothing that will stop them from pursuing a higher level of performance from themselves…

What these contractors must realize, however, is that the resentment they feel toward their customers is not helping them to prosper. Instead, the sour feelings they carry into the project translate into…

…setting clear goals and gaining an objective view of your business’s strengths, weaknesses, opportunities, and threats can help you protect and grow your business despite inevitable challenges.

I’ve found that firms that follow four simple rules can capitalize on the ever-changing business environment rather than being victimized by it…